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Water Services Provision
Amatola Water´s core business is the provision of bulk water services comprising potable water and sanitation.

All agreements between customer institutions and Amatola Water are circumscribed by requirements set out in the Water Services Act, the National Water Act, and other relevant local government legislation. The legislation provides for water board business relationships to be concluded with the recognized water services authorities that have been tasked with the administration of water services delivery.


Amatola Water regularly reviews its current capacities and assesses the needs of District and Local Municipalities to ensure any opportunity to expand its primary business of bulk potable water production is identified and pursued. Amatola Water regularly invests considerable effort to initiate, deliberate and conclude supply relationships and underlying agreements with both district and local municipal entities.

Individual consumers are supplied with potable water directly by Amatola Water only under exceptional circumstances. In principle, contracts should be entered into with the local or district municipality for water supply and not with Amatola Water. There are, however, a number of instances where, for historical or other practical reasons, potable water has been supplied directly to end users by Amatola Water.

The Amatola Water infrastructure is upgraded to meet demands as required. The upgrading of infrastructure is guided by the Amatola Water Infrastructure Master Plan. The plan provides for a twenty year planning horizon and is currently being reviewed. The review was completed in June 2008.